Cookie Policy

Last updated: 2025-09-27

Overview

This Cookie Policy explains how ViewCreator ("we", "us") uses cookies and similar technologies when you visit our website or use our products and services (the "Service"). It works together with our Privacy Policy, which covers how we collect and process personal information generally.

What Are Cookies?

Cookies are small text files that are stored on your browser or device when you visit a website. They help the site remember information about your visit, enable key functionality, and provide anonymized analytics so we can improve the experience. Similar technologies include local storage, pixels, and software development kits (SDKs).

How We Use Cookies

We rely on a mix of first-party and third-party cookies to support the Service:

Essential cookies keep you signed in, maintain session state, and support features such as account security and access controls.
Preference cookies remember your choices (for example, theme or language) so the interface can stay consistent every time you return.
Analytics cookies (e.g., Google Analytics, Microsoft Clarity) provide aggregated usage insights like page performance, navigation patterns, and feature engagement.
Performance and diagnostics cookies help us measure reliability, troubleshoot bugs, and optimize load times across different devices.

We do not use advertising cookies or sell personal data. Aggregated analytics data is used to improve the Service and to plan new capabilities.

Specific Technologies We Use

Platform cookies: First-party session cookies that maintain authentication, remember whether you have dismissed in-app tours, and preserve draft work in progress.
Google Analytics: Gathers metrics such as page views, session duration, device type, and geolocation (city-level). Data is retained for up to 26 months and processed under Google's privacy terms. Usage is based on your consent and can be disabled via your browser settings or the Google Analytics opt-out browser add-on.
Microsoft Clarity: Provides interaction heatmaps and anonymized session replays so we can learn how features perform. Sensitive inputs are masked. Data is processed in accordance with Microsoft's privacy terms.

Controlling Cookies

You have several options for managing cookies and similar technologies:

Adjust your browser settings to block or delete cookies. Instructions vary by browser and device.
Use private browsing or incognito modes, which typically clear cookies when the window is closed.
Opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Disable Clarity analytics through the privacy controls provided by Microsoft or by blocking third-party cookies.
Contact us at privacy@viewcreator.app if you need assistance with your preferences.

Note that disabling essential cookies may affect your ability to sign in or use key features. Preference cookies are optional but provide a smoother experience.

Retention

Session cookies expire once you close your browser. Persistent cookies may stay on your device for up to one year or until they are cleared. Analytics providers may retain aggregated reports for longer to help us compare historical performance trends.

Updates

We may update this Cookie Policy as we add new features or integrate with new analytics providers. When updates are material, we will notify you through the Service or via email. Your continued use of the Service after changes take effect indicates that you have read and acknowledge the updated policy.

Contact

Questions or requests regarding cookies? Email us at privacy@viewcreator.app.