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Terms of Service

Last updated: 2025-09-27

1. Acceptance of Terms

By accessing or using ViewCreator (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Who We Are

ViewCreator helps individuals and teams generate, edit, and manage on‑brand social media content using AI‑powered tools, templates, and agents.

3. Accounts & Eligibility

  • You must be at least 13 years old (or the age of digital consent in your jurisdiction) to use the Service.
  • You are responsible for your account, including maintaining the confidentiality of your credentials and all activity under your account.
  • You agree to provide accurate information and to keep it up to date.

4. Subscriptions, Credits, and Billing

  • Plans and Credits. The Service may be offered via subscription plans and one‑time credit purchases. Credits are consumed by AI generation and advanced features. Plan details (e.g., monthly credits, rollover) are described at checkout or within the app.
  • Payments. Payments are processed by our third‑party payment processor (e.g., Stripe). We do not store complete payment card details.
  • Taxes. Prices may exclude taxes, which may be added as required by law.
  • Renewals and Cancellations. Subscriptions renew automatically until canceled. You can cancel at any time to stop future charges. Access continues until the end of the current billing period.
  • Refunds. Except where required by law, fees and consumed credits are non‑refundable. If a payment is reversed or refunded, we may revoke associated credits.
  • Promotions. From time to time, we may offer promotional credits (e.g., signup bonuses). Promotional terms will be stated where offered.

5. Your Content and Generated Output

  • Ownership. You retain ownership of content you upload and the outputs generated for you by the Service, to the extent permitted by applicable law and third‑party model terms.
  • License to Us. You grant us a worldwide, non‑exclusive, royalty‑free license to host, process, transmit, and display your content as necessary to operate and improve the Service (e.g., running prompts, rendering images, facilitating team features, and preventing abuse).
  • Your Responsibilities. You represent that you have the necessary rights to your inputs and that your use (and the resulting outputs) do not infringe any third‑party rights or violate law.

6. Acceptable Use

You agree not to misuse the Service. Prohibited activities include:

  • Illegal activity; content that is unlawful, infringing, defamatory, deceptive, hateful, harassing, or that promotes violence or self‑harm.
  • Generating or disseminating content that violates others’ privacy or intellectual property, or creating deceptive content (e.g., undisclosed deepfakes).
  • Attempting to circumvent security, rate limits, or credit systems; reverse engineering or scraping non‑public data.
  • Interfering with the Service’s operation or using it to build competing models or services without permission.

7. Third‑Party Services & AI Providers

The Service integrates with third parties such as payment processors, email providers, and AI model providers. Their terms and privacy practices apply to their services. We may transmit your prompts, inputs, and outputs to AI providers solely to provide the features you request.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Intellectual Property

  • The Service, including software, templates, and documentation, is owned by us or our licensors and is protected by law.
  • You may provide feedback or suggestions; we may use them without restriction or compensation.

10. Termination and Suspension

We may suspend or terminate your access if you violate these Terms or use the Service in a way that creates risk or liability. You may stop using the Service at any time. Upon termination, certain provisions survive, including those relating to intellectual property, disclaimers, limitations of liability, and dispute resolution.

11. Disclaimers

  • The Service and all outputs are provided “as is” and “as available.” AI outputs may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing outputs and for your use of them.
  • We disclaim warranties of merchantability, fitness for a particular purpose, non‑infringement, and any warranties arising out of course of dealing or usage of trade.

12. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses. Our aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the amounts you paid us in the 12 months prior to the event giving rise to liability, or (b) USD $100.

13. Indemnification

You will indemnify and hold us harmless from any claims, losses, and expenses (including attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

14. Changes to the Service and Terms

We may modify or discontinue the Service at any time. We may update these Terms from time to time. Material changes will be notified via the app or email. Continued use after changes take effect constitutes acceptance.

15. Governing Law; Venue

These Terms are governed by the laws of California, USA, without regard to conflicts of laws. The exclusive venue for disputes arising out of or relating to these Terms or the Service will be the state and federal courts located in San Francisco County, California, and you consent to their jurisdiction.

16. Contact

Questions about these Terms? Contact us at support@viewcreator.app.